Data Privacy Policy for dMonk Customers

dMonk.ai ApS is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

  • Personal Information: Information that can identify you, such as your name, email address, and contact details, provided during account creation.
  • Usage Data: Information on how the Service is accessed and used, including IP address, browser type, and pages visited.
  • Content Data: Files and documents uploaded by Users for the purpose of generating Meta Data.

How We Use Information

  • Personal Information: To provide and improve our Service, communicate with Users, and process transactions.
  • Usage Data: To analyze and improve the functionality and user experience of the Service.
  • Content Data: To generate Meta Data, with the understanding that we do not store the actual content of the files.

Legal Basis for Processing (EEA Users)

For Users in the EEA, our legal basis for collecting and using personal information depends on the specific context in which we collect it. We process personal information:
  • With your consent.
  • As necessary to perform our contract with you.
  • To comply with legal obligations.
  • To protect your vital interests.
  • As necessary for our legitimate interests unless those interests are overridden by your data protection rights.

Data Storage and Security

  • We implement appropriate security measures to protect against unauthorized access, alteration, or destruction of data.
  • We only store Meta Data and not the actual content of your files.
  • Personal data of Users in the EEA will be stored and processed in compliance with GDPR requirements.

Sharing Information

  • We do not sell or rent your Personal Information to third parties.
  • AI/ML models - We do not use your personal data to develop, improve or train any generalized AI and/or ML models.
  • We may share information with trusted service providers who assist us in operating our Service, subject to confidentiality agreements.
  • We may disclose information to comply with legal obligations or protect our rights and safety.

International Data Transfers

  • For Users in the EEA, your information may be transferred to and processed in countries outside of the EEA. We will ensure that appropriate safeguards are in place to protect your data.
  • Data Retention - Meta Data is retained as long as necessary for operational purposes. You can delete all your data on your own and in that situation we don not retain any of your data except registration details.

User Rights

  • Users have the right to access, correct, or delete their Personal Information.
  • Users in the EEA have the right to restrict processing, object to processing, and the right to data portability.
  • Users can request the deletion of their account and associated data by contacting us at [security[at]dmonk.ai].

Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Users can control the use of cookies at the individual browser level. Please refer to our Privacy Policy for Visitors.

Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes through email or our website.

Contact us

If you have any questions about this Privacy Policy, please contact us at [security[at]dmonk.ai].